Shipping Policy
At Ovitas Ayurveda, we aim to deliver your products within 3 to 5 days from the date of order confirmation.
Shipping Partners: We collaborate with reliable shipping partners such as Ship Rocket to ensure timely and secure delivery.
Shipping Charges: Enjoy free shipping on all orders within India.
Order Confirmation: Once your order is confirmed, you will receive a confirmation email with the details of your purchase and estimated delivery time.
Shipping Methods: We offer several shipping methods to accommodate your needs. These methods may include standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on your location and the items in your order.
Processing Time: Orders are typically processed and shipped within 3-5 business days of being placed. However, processing times may vary during peak seasons or holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email and through text message. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Shipping Delays: While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues. If you experience any delays or have concerns about your shipment, please contact our customer service team for assistance.
Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations, such as hazardous materials or oversized items. We reserve the right to cancel orders containing restricted items or to adjust shipping methods as necessary.
International Shipping: For international orders, please note that you may be responsible for additional customs duties, taxes, or fees imposed by your country's customs department. These charges are not included in the total price of your order and are the responsibility of the recipient.
Returns Due to Shipping Issues: If your order is damaged, lost, or incorrect upon delivery, please contact us immediately so that we can resolve the issue. For more information on returns and exchanges, please refer to our Returns Policy.
Contact Information: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at +918287089990 or ovitasayurveda@gmail.com